Shipping policy
Easeed Lifestyle — Shipping Policy
At Easeed Lifestyle, we create mindful, high-quality apparel designed for everyday comfort. Every item you purchase is printed on demand specifically for you, which helps eliminate overproduction and reduces environmental waste.
Below are the terms and conditions that cover our shipping and delivery process.
1. Order Processing & Production Time
Because all Easeed Lifestyle products are custom-printed after an order is placed, orders require a dedicated production window before dispatch:
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Standard Production Time: 2–5 business days (Monday–Friday).
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Peak Season Production Time: 5–7 business days (e.g., Black Friday, Cyber Monday, and holiday periods).
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Once your item passes quality inspection and is handed over to the courier, you will receive an automated shipping confirmation email with a direct tracking link.
2. Estimated Delivery & Shipping Rates
Shipping transit times apply after the production process is completed.
3. Order Tracking
Once your package has shipped, you will receive an email containing your tracking information.
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Please allow 24–48 hours for tracking activities to update on the carrier’s system after receiving your notification.
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You can monitor your order status at any time by accessing your customer account or using the tracking link in your dispatch email.
4. Shipping Address Changes
To ensure fast delivery, orders enter production quickly. If you need to correct your delivery address, please email support@easeedlifestyle.com within 12 hours of placing your order. Once an item enters the printing phase, shipping addresses cannot be modified.
5. Customs, Taxes & Duties
For international orders outside the primary fulfillment region, additional customs fees, import duties, or taxes may be levied by local authorities. Easeed Lifestyle is not responsible for these external costs; all fees applied during or after shipping are the responsibility of the customer.
6. Damaged, Defective, or Lost Shipments
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Damaged or Misprinted Items: If your garment arrives with a print defect or physical damage, please contact us within 14 days of delivery with your order number and clear photos of the issue. We will send a complimentary replacement immediately.
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Missing Packages: If your tracking indicates that your order was delivered but you have not received it, please check with neighbors or local postal staff first. If the package cannot be located, contact our team to initiate a carrier trace.
7. Contact Information
For questions, order updates, or assistance with shipping:
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Response Window: 24–48 hours (Monday–Friday)